Surf through our website/s, decide what you want to
do or what to know more about, then complete our enquiry form. There is
NO commitment when you send an enquiry and we do NOT sell your details
to any other company – WE want your business, not somebody else to have
it! We should reply before sunset tomorrow, though sometimes, within a
few hours – all depends on the time zones, meaning, the arrival time of
your e-mail in our office, and how busy we are at the moment your
enquiry arrives. All your e-mails are replied to within 3 days, at the
latest, unless something exceptional has happened – then please resend
your e-mail. Sometimes people supply an incorrect e-mail address and no
alternative e-mail, fax or mobile SMS number – so we have no means to
contact them! The more information you give us, the more efficient our
service – please do not be secretive, mental telepathy does not work!
Once we reply, if you have not supplied enough
information to supply you with a quote, we shall reply with some
questions – and normally after a few e-mails, your itinerary will have
been completed. Our safaris are customised (apart from the scheduled
budget or package tours) – so these take some communications between you
and us, to finalise. Once the itinerary is finalised and you are happy,
then we quote – if you accept the quote, then a deposit is required to
confirm the booking and the balance payable 45 days prior to your
arrival.
